A Dental Specialty Clinic from Ohio Experienced 25% Increase in the Efficiency of Referral Coordinators

HealthViewX’s Features consolidates all referrals into a single queue

This case study discusses the challenges faced by this client in managing numerous referral flowing in and how HealthViewX’s solution solved those by consolidating all referrals into a single queue

The goal was to analyse

• The number of referrals received

• Existing referral workflow

• Patient’s experience with the referral

After the implementation of HealthViewX solution, the Dental Specialty experienced 25% increase in the efficiency of referral coordinators