Virtual Clinic App
healthviewX virtual clinic, the new standard for e-Visits!
Launch your virtual clinic and deliver online digital Evaluation and Management (E/M) services seamlessly. Boost care accessibility with our fully integrated Virtual Clinic app and transform your clinic, attract more patients, and thrive in the digital care era.

95%
of hospitals and health care systems say that telehealth/virtual visit is a long-term strategy beyond COVID-19.
- Telehealth Benchmark Survey (2020)
60%
of U.S. households with broadband access are interested in remote care that would take place online or by telephone.
- Parks Associates (medical research firm)

healthviewX Patient Engagement Platform
healthviewX’s fully integrated Virtual Clinic application empowers providers to focus on patient care without the stress of end-to-end management of online visits. Seamlessly deliver a simple, smooth Virtual Care experience!
Our HIPAA compliant solution provides an immersive and patient-centric view of your clinical workflows with configurable software modules for patient intake, scheduling, documentation, imaging, and analytics all in a single interface.
Delivering e-visits effectively and successfully billing for Medicare’s online digital Evaluation and Management (E/M) services have never been easier.
Key Features
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On-demand Integrated e-Visits
Provide access to care anytime without needing access to your EHR or PMS. Your documentation in the platform flows into your EHR/PMS.

In-visit Features
Securely share your screen, exchange documents, chat, capture photos, record notes, generate summary reports, all within the virtual visit.

Smart Alerts & Notifications
Receive timely alerts for appointment confirmations, automated reminders, waiting room statuses, incomplete teleconsents, session timeouts, etc.

Streamlined User Experience
Virtual visits integrate with EHR, PMS, mobile, and patient portals to create a seamless user experience. No dual documentation is required.

Multi-resolution Video Calls
Providers can engage with their patients face-to-face on any web-enabled device, anywhere in LD/SD/HD Video formats based on their subscription.

How healthviewX healthviewX Virtual Clinic Works?
healthviewX offers a HIPAA-compliant Virtual Clinic web portal, enabling patients to select their preferred provider and book virtual consultations. Patients receive a secure link via email/SMS and can join their virtual visit on any device without the need for an app or login, entering a virtual waiting room until the provider is ready.
Highlights of healthviewX Virtual Clinic














Benefits
If the PCP determines that the patient is eligible for Alcohol Counseling, Medicare will pay for up to four brief counseling sessions every year.

Meet with patients through cloud-based access on any device, anywhere

See patients without the stress of a crowded waiting room

Make it easier for patients with limited mobility to access care

Make chronic care management more accessible and convenient for patients

Reduce no-shows and appointment cancellations
Got any questions? We have the right answers.
Have questions? Rest assured, we've got the right answers. Our dedicated support team is here to provide expert guidance and assistance.
Discover FAQMedicare Billing Guidelines for e-Visits or Online Digital E/M Services
Medicare Part B covers e-Visits, or patient-initiated online evaluations, via a patient portal, allowing communication over a 7-day period. Patients must initiate the service, though practitioners can inform them of its availability. These services require an established patient relationship, and Medicare coinsurance and deductible apply, with no geographic or location restrictions.

Medicare Reimbursement Rates for Online Digital E/M Services
Both physicians and nurse practitioners can independently bill Medicare for E/M visits. Non-physician professionals, such as physical therapists and clinical psychologists, can also provide and bill for e-Visits under Medicare.
Total Time Spent over a 7-day period | Practitioners | QHCPs | ||
---|---|---|---|---|
CPT Code | Reimbursement Rate | CPT Code | Reimbursement Rate | |
5–10 minutes | 99421 | $15 | G2061 / 98970 | $12 |
11–20 minutes | 99422 | $30 | G2062 / 98971 | $21 |
21 or more minutes | 99423 | $49 | G2063 / 98972 | $33 |

Significance of Virtual Clinics
As ambulatory practices evolve into a post-COVID future, the need for care continuity and expanded service through virtual visits will remain vital. Built for seamless healthcare e-visits, our HIPAA compliant solution integrates with your EHR and works also on mobile devices seamlessly.
As ambulatory practices evolve into a post-COVID future, the need for care continuity and expanded service through virtual visits will remain vital. Built for seamless healthcare e-visits, our HIPAA compliant solution integrates with your EHR and works also on mobile devices seamlessly.